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1、ModuleIUnit1MeetingtheGuestsPick-upServiceUnit1MeetingtheGuestsWarm-up1.DoyouknowthesixancientcapitalcitiesinChina?Canyoumatchthemwiththefollowingpictures?1) 2) 3) 4) 5) 6) 2.Howcanyoubesureyouaremeetingtherightgroupattheairport?3.Whatwill
2、yousaytoyourguestswhendeliveringawelcomespeech?4.Whatelementsdoyouthinkagoodwelcomespeechmighthave?PartAMeetingtheTouristsandBusinessGuestsDialogue1Situation:ChenYan,atourguideofHangzhouCTS(HangzhouChinaTravelServiceCo.Ltd),·17·ModuleIUnit1MeetingtheGuestsPick-upServic
3、emeetsJoeSimpson,thetourleaderofanAmericantourgroup,atXiaoshanInternationalAirportoneevening. Questionsforcomprehensionanddiscussion:★WhatdoesChenYansaytoJoeSimpsonatfirst?★Howdotheytrytointroducethemselvesandgreeteachother?★Whatdoessheconfirmafterthegreeting?★Howdoe
4、sshegreetthegroup?ChenYan: Excuseme,areyouMrJoeSimpsonfromthePacificTravelAgency?JoeSimpson: Yes,Iam.ChenYan: Great!Gladtomeetyou,Mr.Simpson.I’myourlocalguideChenYan.Chenismysurname.JoeSimpson: Hello,MissChen.Gladtomeetyoutoo.YoucanjustcallmeJoe.Wearesorrythattheplanew
5、asdelayed.Haveyoubeenwaitingforalongtime?ChenYan: Nottoolong,aroundjustabouttenminutes.Well,youcancallmeChenYan,whichistheChineseway.JoeSimpson: OK,ChenYan.·17·ModuleIUnit1MeetingtheGuestsPick-upServiceChenYan: Right.Well,iseveryoneinyourgroupherenow?JoeSimpson: Yes,th
6、eyare.ChenYan: Thereare16peopleinyourgroup,isthatright?JoeSimpson: Yes,exactly,includingme.ChenYan: Hello,goodevening.WelcometoHangzhou.Didyouhaveapleasantflight?Tourists: Yes,nottoobad.ChenYan: Doyouhaveallyourluggage?Shallwegostraighttothehotelnow?Ourbusisintheparkin
7、glot.Thiswayplease.Dialogue2Situation:LiBinhong,atourguideofHangzhouCITS(ChinaInternationalTravelService,杭州国际旅行社),meetsEmilyJason,thetourleaderofaCanadiangroup,atXiaoshanInternationalAirportoneafternoon.Questionsforcomprehensionanddiscussion:★WhatdoesLiBinghongsaytoEmi
8、lyJasonatfirst?★WhoisLiBinhongsupposedtomeet?★Doesshemeettherightperson?★Howdotheyintroducethemselvesandgreeteachothe