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1、江西科技学院自考本科生毕业论文（设计）密级：学号：自考本科生毕业（论文）设计汽车服务营销策略分析摘要伴随着社会与经济的发展，人们生活水平的提高与改善，汽车成为人们代步必不可少的工具。当前，汽车产业的迅猛发展使企业之间的竞争日益加剧，在经历了价格战和产品质量竞争阶段后，服务成为竞争的有利武器。本文通过对汽车服务营销理论的分析，得出了服务营销对企业的重要性，并在此基础上，对企业如何开展服务营销提出了几点建议。现代营销市场营销汽车市场竞争越来越激烈，技术与产品，价格优势通常不能维持很久，因此汽车市场竞
2、争在经历了价格战和产品质量竞争阶段后，服务成为竞争的有利武器，成为企业争取差异化优势源泉。现在越来越多的汽车企业开始重视服务，汽车服务营销是以服务营销理论为指导思想，以提升用户满意度与忠诚度为导向，树立全员性、全过程的服务理念，而不仅仅是传统意义上的汽车销售和售后服务两个方面，应该从汽车开发，到生产制造，到营销，贯穿汽车“从生到死”的全过程关键词：服务营销；顾客满意；策略研究theirownconditionstodevelopthecorrectroad,themaximumtoavoidin
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4、ue,marketinfluenceandcoverageofthebrand,theimplementationofkeybreakthroughs,toenhancethecompetitivestrength,walkingbusinessroadthecompetitionofalienationandcharacteristics,thepursuitofstabilityanddevelopmentofthemarket.(four)topromotetheintegrationof
5、resources.Tofurtherbroadentheirhorizons,effectiveintegrationofresourceswithinthegroup,thecityresources,otherindustriesandregionalresources,mutualtrust,mutualbenefit,seekingwin-winprinciple,intheframeworkofnationalpoliciesandregulations,strictinspecti
6、onandargumentation,legalconsultation,examinationandapprovalprocedures,strictregulationofeconomicactivities,attractinjectionthesocialinvestmenttotheindustrygroup,toachieveleveragingthedevelopment,ensurethatthevalueofstate-ownedassets.(five)tostrengthe
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