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1、.银行英语口语（1）前台咨询：Goodmorning,sir,whatcanIdoforyou?您好，先生，我能为您做点什么呢？Iwanttoexchangesomemoney/openanaccount/applyforacreditcard.我想兑换一些钱/开个账户/办张信用卡。DidyoubringyourID?带身份证了么？Excuseme,couldyoutellmewhereisthecounterforremittance（汇款）?请问，哪个窗口能办理汇款？Well,pleasegotocounter
2、（柜台，窗口）No.4.请您到4号窗口办理。Thisisyournumberslip（叫号单），youmaysitintherestarea,andwaitamoment....这是您的叫号单，请到休息区稍候。FillinthisapplicationformandlineupatWindow2,please.填一下这张申请表，然后去二号窗口排队就可以了。（2）排队等候：Heymister.Whatareyoudoing?Whydon'tyouwaitinline?嘿，这位先生，你干吗？怎么不排队？I'msorry
3、;Iwasherefirst,butthentheclerktoldmeIneedtogogetmyID,so…不好意思。我其实来得挺早的，但这儿的职员让我去拿身份证，所以……Sorry,Ineedthemoneyfast.Mymotherisinthehospital.对不起，我急着用钱。我母亲要住院。Evenso,that'syourowncarelessness.Youcan'tjumpthelinewhileothersarewaiting.那也得怪你自己粗心。别人都排队，不能就你自己插队啊。I'msorr
4、y,Ididn'tknowyouwereinurgentneedofmoney....不好意思，我不知道你急用钱。Itdoesn'tmatter.Anyway,therulesmustbefollowed.Iwillgobacktotheendoftheline.没关系。不管怎么说，还是该按规定来。我这就站到队尾去。（3）开户及存款：Goodmorning,sir/madam!早上好，先生/女士！I’dliketoopenasavingsaccountanddepositsomemoney.我想开个储蓄帐户然后存些
5、钱进去。Currentorfixedaccounts？活期还是定期账户？IthinkI’llopenacurrentaccount.那我还是开个活期账户吧。Ok.DoyouhaveIDcardonyou?您带身份证了吗？Yes.带了。...Good.Pleasefilloutthisdepositslip（存款单）andshowmeyourIDcard.好的，请填写这张存款单然后将您的身份证给我。Hereyouare!给你！Pleasechooseapasscodeofsixnumbersandconfirmit.
6、 请输入六位数的密码并确认。Alright!好的。Ok，everythingisdone.Hereisyourbankbook（存折）andIDcard.Pleasereceivewell.办好了，这是您的存折和身份证，请收好！Thankyouverymuch.谢谢。It’smypleasure.Thankyouforyourpresence.Goodbye.不客气。感谢您的光临，再见。 （4）取款Sir/Madam,howmuchdoyouwanttodraw?...先生/女士，您要取多少钱？800yuan/do
7、llars,please.800块/美元，谢谢。Pleaseenteryourpinnumber.请输入您的密码。（密码输入中）……I’msorry.Thenumberisnotcorrect.很抱歉，密码输入错误Ican’trememberitexactly.Letmesee.Isthisnumbercorrect?我有点想不起来了。让我再想想，这个号码对吗？It’scorrectnow.这次对了。Wouldyoupleasetellthebalance（余额）inmyaccount?请问我账上还有多少钱？Yes
8、,sir.Yourbalanceis11000yuan/dollars....您账上的余额是11000块/美元。Excuseme，what’stheinterestrate（利率）forthesavingsaccount?请问储蓄存款利率是多少？Theinterestonacurrencyaccountis0.72%perannum,theinterestr
