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1、V:valetL:LunaM:managerR:receptionistSceneOneR:Goodafternoon,welcometoHotelInn,howcanIbeserviceyou,madam?L:I’dliketoregisteraroom,please.R:Allright.Haveyouevermadeareservation?L:YesIhave.R:Excellent!MayIhaveyourfullname,please?L:Ofcourse!LunaLuo.R:Waitamoment,oh…ye
2、s!Madam,pleaseshowmeyouIDcard.L:Hereyouare.R:ok,thanks.HowlongdoyouintendtostayinTokyo?L:Foraboutsevendays.R:whatkindofroomdoyourequire?Adoubleroomwithdoublebeds?Adoubleroomwithtwinbeds?Orasingleroom?L:I’dlikeasingleroomwithabath,andwhat’stherate,please?R:thecurre
3、ntrateis10000yenpernight.L:that’salittlehigh.I’mtoldyourhotelisofferingadiscount,now.R:yes,wewere,buttheofferendedyesterday.I’msorry.L:oh,Isee.Whatservicescomewiththat?R:For10000yenyou’llhavearadio,acolortelevision,atelephoneandamajorinternationalnewspaperdelivere
4、dtoyourroomeverymorning.L:Thatsoundsnotbadatall.I’lltakeit.Bytheway,I’dlikeaquietroomawayformthestreetifthat’spossible.R:Noproblem.Aquiteroomawayformthestreetispreferred.Excuseme,madam,whataboutyourbreakfast?WillyoubehappytohaveaproperJapanesebreakfastinyourroomor
5、haveitatthebreakfastbuffet?L:IthinkI’llhavemybreakfastatthebreakfastbuffet.R:That’llbefine.Well,it’sallright,Luna.Couldyousignyournamehere,please?L:Sure.R:Thanks.Yourroomnumberis202.Here’syourkey.Theroombellmanwillshowyoutoyourroom.Ihopeyou’llenjoyyourstay.Thechec
6、k-outtimeis2P.Mofseventhdaylater.L:thankyou.R:Mypleasure.Goodluck!SceneTwoV:Goodmorning,laundrydepartment.CanIhelpyou?L:Yes,Iwanttohavemydressdry-cleanedandironed.AndIwantitsentbackbefore6P.M,becauseIwanttoattendapartythisevening.V:I’msorry,madam.Ifyouhaveanylaund
7、ry,pleasefillintheforminhisroomandjustleavetheclothesinthelaundrybagbehindthebathroomdoor.Thelaundrymanwillbetheretocollectitat2P.Meveryafternoon.L:Oh,That’stoocomplicated;canIjustsendmyclotheshere?V:I’msorryyoucan’t.That’stheregulationhere.L:Oh,no!!!Iwishtomakeac
8、omplaint.I’dliketoseethemanager,please.V:Ok.M:I’mthemanagerhere.WhatcanIdoforyoumadam?L:Iwanttohavemydresslaundryandsenditbackbefore6P.Mthisevening,buty
