CH05 - Consumer Markets and Consumer Buyer Beha

CH05 - Consumer Markets and Consumer Buyer Beha

ID:43705423

大小:2.08 MB

页数:51页

时间:2019-10-13

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1、ConsumerMarketsandConsumerBuyerBehaviorChapter5Schedule–BeforeMidterm4Oct.8/9ConsumerMarketsandConsumerBuyerBehaviorCh.5Case35Oct.15/16BusinessMarketsandBusinessBuyerBehaviorCh.6Case46Oct.22/23MarketingInformationSystemCh.4Case52LearningGoalsDefinetheconsumermarketandc

2、onstructamodelofconsumerbuyerbehaviorNamethefourfactorsthatinfluencebuyerbehaviorListandunderstandthetypesofbuyingdecisionbehaviorandstagesintheprocessDescribetheadoptionanddiffusionprocessfornewproducts3CaseStudy HarleyDavidsonBuildingSuccessUnderstandingthecustomers’

3、emotionsandmotivationDeterminingthefactorsofloyaltyTranslatingthisinformationtoeffectiveadvertisingMeasuringSuccessCurrently22%ofallU.S.bikesalesDemandabovesupplySalesdoubledinthepast5yearswithearningstripled5-44LearningGoalsDefinetheconsumermarketandconstructamodelofc

4、onsumerbuyerbehaviorNamethefourfactorsthatinfluencebuyerbehaviorListandunderstandthetypesofbuyingdecisionbehaviorandstagesintheprocessDescribetheadoptionanddiffusionprocessfornewproducts5DefinitionsConsumerbuyerbehaviorreferstothebuyingbehavioroffinalconsumers–individu

5、alsandhouseholdswhobuygoodsandservicesforpersonalconsumptionAllofthesefinalconsumerscombinetomakeuptheconsumermarket67LearningGoalsDefinetheconsumermarketandconstructamodelofconsumerbuyerbehaviorNamethefourfactorsthatinfluencebuyerbehaviorListandunderstandthetypesofbuy

6、ingdecisionbehaviorandstagesintheprocessDescribetheadoptionanddiffusionprocessfornewproducts8ModelofBuyerBehavior9CharacteristicsAffectingConsumerBehaviorCultureFormsaperson’swantsandbehaviorSubcultureGroupswithsharedvaluesystemsSocialClassSociety’sdivisionswhoshareval

7、ues,interestsandbehaviorsCulturalSocialPersonalPsychologicalKeyFactors10CharacteristicsAffectingConsumerBehaviorGroupsMembershipReferenceAspirationalOpinionleadersBuzzmarketingFamilyManyinfluencersRolesandstatusCulturalSocialPersonalPsychologicalKeyFactors11Thisadverti

8、serknowsteensarestronglyinfluencedbygroupswhenpurchasingfashionitems12CharacteristicsAffectingConsumerBehaviorAgeandl

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