AppleTerminologyList苹果用语集苹果术语.doc

AppleTerminologyList苹果用语集苹果术语.doc

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1、AppleTerminologyListAAVL:ApprovedVendorList.ShowswhichvendorsareapprovedtosupplyitemsforaspecificBOM.ATD:ActualTimeofDepartureATA:ActualTimeofArrivalBBOM:BillofMaterials.Alistingofallthesubassembliesandcomponentsthatgointoaparentassembly.CCOB:CloseofBus

2、iness(i.e.theendofthebusinessday).CRM:CustomerRelationshipManagement.CRU:CustomerReplacementUnit.Usedtorefertoeitheraproductprovidedtoacustomerasareplacementforanonfunctionalproduct,ortotheprocessofreplacingacustomer’sproduct.Pronunciationnote:CRUispron

3、ounced“crew”inspokenconversation.Thistermisforinternaluseonly.Ifyoumustrefertoitwhenspeakingwithcustomers,usetheterm“replacement”or“productreplacement”instead.CS:CustomerSatisfaction.UsedtodescribeatypeofwarrantyserviceinApplebusinesssystems(suchasSAPan

4、dPS8)andincontracts.SeealsoCSCode.DDFM:DesignforManufacturing.DFP:DesignforProcess-ability.DFS:DesignforService.DOA:Deadonarrival.DOAreferstoaproductthatfailstofunctionwhenitisfirstturnedon.SeealsoIUFU.Thistermisforinternaluseonly.Ifyoumustrefertoitwhen

5、speakingwithcustomers,usetheterm“OutoftheBoxIssue”instead.DOP:DateofPurchase.DPM:Defectspermillion.Thenumberoffailuresoverthetotalvolumeofunitsbuiltmultipliedbyamillion.DRI:DirectlyResponsibleIndividual.Thecross-functionalteammemberdesignatedasresponsib

6、leforschedulecommitmentsanddeliverables.DVT:DevelopmentValidationTest.Thesecondofthreetestsperformedduringahardwareproductdevelopmentcycle,eachofwhichdesignatesaprototypedevelopmentmilestone.SeeEVTandPVT.EECN:EngineeringChangedNotification.ECO:Engineeri

7、ngChangedOrder.ECR:EngineeringChangeRequest.EDI:ElectronicDataInterchange,thetransferofstructureddatabyagreedmessagestandardsfromcomputertocomputerbyelectronicmeans.EMEA:Europe,Middle,East,andAfrica.UsedtorefertoApple'sregionencompassingEurope,MiddleEas

8、tandAfricaandasseeninorganizationtitlessuchas"AppleEMEAAppleCare"and"AppleEMEAServices."EOL:EndofLife.EOP:EndofProduction.EOSS:EndofServiceSupport.Endoftheperiodoftime(either5yearsor7years,dependingongeographicalarea)whenApplehas

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