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ID:13858307
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页数:13页
时间:2018-07-24
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1、外文题目:OutsourcingPracticesofTheKENYANBankingSector出处:AfrianJournalofAccounting,Economics,FinanceandBankingResearch作者:DulachaBarako,PeterGatereOutsourcingPracticesofTheKENYANBankingSectorIV.RESULTS4.1DescriptiveanalysisTable1,presentsinformationrelatingtopersonalattributes
2、oftherespondents.Therespondentsarewelleducatedwith89%holdingatleastafirstdegreeandalltherespondentsoccupyingmanagementpositions.Thissuggeststhatalltherespondentswerewellversedwiththepoliciesandoperationsofthebank,andinvolveinoutsourcingdecisions.Thus,thesurveyresponsecan
3、bereliedupontotheextentthatallrespondentarebankmanagerswithmajority(78%)inseniormanagementpositions.Only28%oftherespondentswerefemale,anindicationoflowfemalerepresentationinthebankingsector.Table2showsthelevelofoutsourcingforeachfunction.Thelevelofoutsourcingwascapturedu
4、singforconstructs,dependentuopnwhetherthebank;alreadyoutsourcethefunction,isunderconsideration,hasdecidedagainstorreintegrateaparticularfunctionwithothers.AnalysisofthesectiononthelevelofoutsourcingindicatesthatATMfunctionisthemostoutsourcedinthebankingsectorinKenyawith6
5、7%oftherespondentsindicatingthattheirbankshavealreadyoutsourcedthefunction.ThehighrateofoutsourcingofthefunctionmaybeexplainedbyhighcostsofmaintainingATMsandalso,theemergenceofprivatecompaniesofferingtheservicesonsharingbasis.Cardprocessingisthesecondhighlyoutsourcedfunc
6、tionwith58%oftherespondentsconfirmingthattheirbankshavealreadyoutsourcedthefunction.Customeraccountprocessingistheleastoutsourcedfunctionwithnoneoftherespondentsindicatingthattheirbanksareoutsourcingthefunction.Thisisprobablyexplainedbytheseriousnessthebanksattachtothepr
7、incipleofconfidentialityandisconsistentwithglobalconcernsaboutmoneylaunderingwhere„knowyourcustomer‟isthestartingpointtocombatthisvice.Internalauditwascitedby16%oftherespondentsasoneofthefunctionthatbankshaveatonepointconsideredtointegratewithothercorefunctions.Thismaybe
8、explainedbycriticalroletheinternalauditfunctionplaysinthewholebusinessprocess.Italsoindicatesconcernsab
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