What are the Best Practices of QFD

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1、WhataretheBestPracticesofQFD?12GeorgHerzwurm,SixtenSchockertProf.Dr.Dipl.Wirt.-Inf.AbstractWhataretheBestPracticesofQFD?Thiswasthedrivingquestionapprox.adozenexperiencedusersofQualityFunctionDeployment(QFD)wantedtoanswerduringvarioustwo-dayworkshops.TheQF

2、DInstituteGermanye.V.(QFD-ID)hadinvitedtocomeupfordiscussionontheBestPracticesofQFD.TheQFD-IDexistsforalmost10yearsnow,buttheoriginsofQFDanditssuccessfulapplicationworldwidearealreadymorethan30yearsold.ThetimewasripetocarrytogetherandpresenttheapprovedQFD

3、PracticesinGermanyasBestPractices.Thispaperpresentstheresultsoftheworkshops.Keywords:BestPractices,researchresults,deploymentframework1.IntroductionWhataretheBestPracticesofQFD?Thiswasthedrivingquestionapprox.adozenexperiencedus-ersofQualityFunctionDeploy

4、ment(QFD)fromresearchandpracticewantedtoanswerduringvarioustwo-dayworkshops.ThemaingoalwastoidentifyapprovedandestablishedpracticesofQFDinGer-many.TheQFDInstituteGermanye.V.(QFD-ID)hadinvitedtocomeupfordiscussionontheseBestPracticesofQFD.TheQFD-InstitutDe

5、utschland(QFD-ID)isaGermanassociationofpeoplewhoareinterestedinorwhoareactivelyusingtheQFDmethodology.TheQFD-IDisdedicatedinanon-profitwaytoimproveknowledge,application,methodologyanduseofQFDinallareasofacademicsandindustry.Withitsapprox.140membersfromres

6、earchandpracticeinGermanytheQFD-IDhasdevoteditselftothesupport,distributionandfurtherdevelopmentofQFD.TheQFD-IDexistsforalmost10yearsnow,buttheoriginsofQFDanditssuccessfulapplicationworldwidearealreadymorethan30yearsold[1].Thetimewasripetocarrytogetherand

7、presenttheapprovedQFDPracticesinGermanyasBestPractices.Thispaperpresentstheresultsoftheworkshops.2.PreparationTheQFDmethoditselfwasdividedupintofivemodulesplusaconstitutionalmodulezerorepresent-ingtheoverlappingaspectsofdifferentQFDprojects.FramedbyModule

8、1(theprerequisitesofandpreparationsfortheuseofQFDinaconcreteproject)andModule5(thedocumentationandsoftwareassistanceofQFD),thefollowingmainstagesofeachQFDapplicationinpracticetookcenterstageduringthediscussions:1Uni