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1、WorkflowManagementModels,Methods,andSystemsWilvanderAalstandKeesvanHeeTheMITPressCambridge,MassachusettsLondon,EnglandThistranslation©2002MassachusettsInstituteofTechnologyOriginallypublishedunderthetitleWorkflowManagement:Modellen,Metho-denenSystemen,1997,byAcademicService.A
2、llrightsreserved.Nopartofthisbookmaybereproducedinanyformbyanyelectronicormechanicalmeans(includingphotocopying,recording,orinformationstorageandretrieval)withoutpermissioninwritingfromthepublisher.ThisbookwassetinSabonon3B2byAscoTypesetters,HongKong,andwasprintedandboundinth
3、eUnitedStatesofAmerica.LibraryofCongressCataloging-in-PublicationDataAalst,Wilvander.Workflowmanagement/WilvanderAalst,KeesvanHee.p.cm.—(Cooperativeinformationsystems)Includesbibliographicalreferencesandindex.ISBN0-262-01189-1(he.:alk.paper)1.Managementinformationsystems.2.Pr
4、oductionmanagement.3.Workflow.I.Hee,KeesMaxvan,1946-II.Title.III.Series.T58.6.A172002658.5'1—dc212001042602ContentsSeriesForewordviiAcknowledgmentsxiIntroductionxiii1OrganizingWorkflows12ModelingWorkflows313ManagementofWorkflows754AnalyzingWorkflows995FunctionsandArchitecture
5、ofWorkflowSystems1456RoadmapforWorkflowSystemDevelopment2117Sagitta2000CaseStudy243AppendixA:WorkflowTheory267AppendixB:WorkflowModelingUsingUML293SolutionstoExercises305Glossary345Bibliography359Index365SeriesForewordThetraditionalviewofinformationsystemsastailor-made,cost-i
6、ntensivedatabaseapplicationsischangingrapidly.Thechangeisfueledpartlybyamaturingsoftwareindustry,whichismakinggreateruseofoff-the-shelfgenericcomponentsandstandardsoftwaresolutions,andpartlybytheonslaughtoftheinformationrevolution.Inturn,thischangehasresultedinanewsetofdemand
7、sforinformationservicesthatarehomogeneousintheirpresentationandinteractionpatterns,openintheirsoftwarearchitecture,andglobalintheirscope.Thedemandshavecomemostlyfromapplicationdomainssuchase-commerceandbanking,manufacturing(includingthesoftwareindustryitself),training,educati
8、on,andenvironmentalmanagement,tomentionjustafew.Futureinformationsys
