LD∕T 02-2021 社会保险服务综合柜员制实施指南(劳动和劳动安全)

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1、ICS03.060CCSA11LD中华人民共和国人力资源和社会保障行业标准LD/T02—2021社会保险服务综合柜员制实施指南Guidelineforintegratedtellersystemofsocialinsuranceservice2021-06-24发布2021-08-01实施中华人民共和国人力资源和社会保障部发布LD/T02—2021目次前言.............................................................................I

2、II引言..............................................................................IV1范围...............................................................................12规范性引用文件.....................................................................13术语和定义......

3、...................................................................14总体原则...........................................................................14.1统一规范.......................................................................14.2服务便民......................

4、.................................................24.3创新引领.......................................................................24.4风险可控.......................................................................25实施要素............................................

5、...............................26服务事项...........................................................................26.1事项设定.......................................................................26.2事项清单..........................................................

6、.............26.3办事指南.......................................................................27岗位职能...........................................................................37.1岗位设置.......................................................................37.2咨

7、询引导岗.....................................................................37.3综合柜员岗.....................................................................37.4业务审核岗.....................................................................37.5账务管理岗...................

8、..................................................37.6权益柜员岗.....................................................................38人员管理...................................................................